The Intel® SSU defaults to the " Summary View" on the output screen following the scan.
#Auvio usb to hdmi adapter causing hang drivers
In order to check this further, could you please provide the following information?ġ- How many Intel® NUCs do you have that are affected by this behavior?Ģ- Have you tried this dual-monitor configuration using different displays or have you tested these displays on another computer or Intel® NUC if possible?ģ- Are you using straight-through connections with a single cable (HDMI-to-HDMI, USB-C to USB-C or DisplayPort™)? Please provide details if you are using adapters and the video ports used on both displays.Ĥ- What video resolutions, refresh rate, and Display Mode (Clone or Extended) are you using?ĥ- Please provide a Report for Intel® Graphics Drivers following the steps on the below link:Ħ- Also, please run the Intel® System Support Utility (Intel® SSU) and attach the report to this thread to gather more details about your system.Ħ.1- Download the Intel® SSU and save the application on your computer.Ħ.2- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. Thank you for posting on the Intel® communities. The USB-C in the meanwhile recovered but remained black. The left monitor is the HDMI and the right one is the USB-C. While I was writing this, I recorded a small video showing the problem. Any help and pointers are highly appreciated.
#Auvio usb to hdmi adapter causing hang update
It was bad before the Windows 2004 update but now it's much worse since I can't use the two monitors at the same time in any way. Maybe this is some incompatibility issue, I don't know. It seems it's the operating system but I don't have anything to prove it. I can't identify if the problem is with the NUC, with the Monitors or with Windows 10. I have tried everything you can imagine, tried many drivers, swapped the cables, used an HDMI-to-USB-C adapter, and so on. Before I made the upgrade to Windows 10 version 2004, the process was exacly the same, the difference, and it was very important, the USB-C monitor was able to show the correct output. When it seems to wake up, the screen remains black.
![auvio usb to hdmi adapter causing hang auvio usb to hdmi adapter causing hang](https://www.groupmicro.com/wp-content/uploads/2016/03/s-l1600-5-7-600x562.jpg)
A few seconds later, the USB-C one goes to Power Save Mode and remains there a random amount of time (many minutes, could be hours).
![auvio usb to hdmi adapter causing hang auvio usb to hdmi adapter causing hang](https://images-na.ssl-images-amazon.com/images/I/413EKJthcCL._SY300_QL70_.jpg)
The USB-C one when powered on, make the first, connected via HDMI, start flickering. The problem is when I have the two connected at the same time. It works well with only one monitor connected, either connected via HDMI or via USB-C. I have two Lenovo L27m-28 monitors connected to my NUC8i7BEH. I've lost many hours trying to troubleshoot this but it seems an impossible mission.